Which app do I use?
Owners, admins, estimators, and managers use the Operations Console. Employees and field crews use the Crew App.
CoatOps help
Start with the role, tenant, and job record.
Most navigation and recovery problems are resolved faster when the correct workspace is established first.
Common help
Resolve the common path first.
I have an old CoatOps bookmark
Old CoatOps sign-in and Crew paths are redirected to the correct role-specific hostname during the transition.
I forgot my password
Start password recovery from the same role-specific app you normally use so the reset callback returns to the correct workspace.
I cannot see a job or action
Confirm you are signed into the correct tenant and role before treating missing access as a data defect.
I am working in the field
Use the Crew App for assigned work, time, forms, evidence, and crew-side job execution.
I need office-side control
Use the Operations Console for customer records, estimates, job control, scheduling, approvals, settings, and oversight.
Still blocked?
Send the role, workspace, and job context.
Include whether you are Owner/Admin or Crew, the page you were using, and what you expected to happen. Do not send passwords or recovery tokens.
Email CoatOps supportOpen onboarding